REFUND POLICY : Our Goal is Your Happiness
Your satisfaction is our number one goal! That's why if you're not completely satisfied with our products, we've got you covered with our 30-day money back guarantee.
While we encourage all of our customers to try the Synchronology skincare line, in full, to reap all of the benefits, we understand that sometimes a product just may not be the perfect fit. So, if you're not completely satisfied with your Synchronology order, we will refund your order, in full, within 30 days of your original purchase.
Please note :
Shipping not included in refund.
Please also allow a 10 business day period for processing.
How It Works
A signed and fully completed Product Return Form, which you can download from here, must accompany any return.
No returns will be accepted without a Return Authorization number (RA #), which must be written on the top of the return box as close to the shipping label as possible. To obtain an RA# please call our customer service at (908)-941-0400, and a RA# will be emailed to you.
Finally, please return the package to our Distribution Center :
450 Oak Tree Ave
South Plainfield, NJ 07080