CONTACT US : Contact a Representative

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FAQs : We've Got an Answer for You!

How Do I Sign up for The Frequent Buyer Program?

To join our savings program, visit our Savings page here. Click the 'Join Now' button and fill in the information requested. It's that simple!

How Do I Access the Discount?

Once you've already signed up for the savings program, make sure you log into your account. Once you've logged in, our online shop will display the discounts available only to those who are apart of our savings program.

What Information of Mine Do You Store?

The only personal information that our system stores are the usernames and passwords that you entered when signing up for an account. We never store your credit card information in our shopping cart system.
Learn more about our privacy policy's here.

How Do I Track My Order?

You can access your order status, at any time, by logging into your account and visiting your personal account page.

Can I Return or Exchange a Product?

We'd love for you to be 100% satisfied with your purchases. If, however, you are not, please view our Return Policy here.

Do You Ship Internationally?


Can I Purchase Samples?

To inquire about, or request, samples, please contact via the email form above.

Why Synchronology?

Well, to begin with, our formula has no chemicals, contains minimal preservatives (1% non-absorbing preservatives to maintain a shelf life), evens skin tone, repairs sun damaged skin, contains excellent anti-aging properties, reduces acne scaring, relieves mild eczema and slight rosacea, and that's only scratching the surface of our products' benefits. Learn more here.

How Natural are the Ingredients?

We pride ourselves on our natural product formulas, crafted with only 1% preservatives, which are not absorbed by the body.
Click here for more information on our formulas.

Do You Test on Animals?

Not only do we strive to care for our environment and it's furry residents, we found testing our formulas on real people with real skincare concerns helped us provide the best products.